Your cameras, watched by the PatrolFlow monitoring team.
PatrolFlow monitoring staff watch your authorized camera feeds live and act on what they see.
Does this match your operation?
Security companies, property managers and in-house teams that want their cameras actively watched by a monitoring team — not just recorded for later.
The important capabilities.
Staffed monitoring
PatrolFlow monitoring operators watch your authorized feeds, acknowledge events and follow your site procedures and escalation rules.
CCTV camera wall
Connected cameras are viewed from regular Command or the cross-customer Master Dispatch Centre, subject to organization and role permissions.
Customer-side Edge Connector
Generate a ready Docker connector for a compatible RTSP/RTSPS camera or NVR channel without storing the customer source URL in PatrolFlow.
Media Gateway
Republish approved streams through the separate PatrolFlow Media Gateway for browser viewing.
Camera health
Edge heartbeat and gateway authentication update camera connection status for Dispatch.
Response context
A camera can be linked to an alarm event so Dispatch can open the relevant feed while coordinating the response.
From first action to completed record.
Register the authorized camera
Deploy the Edge Connector where the camera/NVR is reachable
PatrolFlow monitoring staff watch the live feeds
Events are verified, escalated and resolved in the record
Same customer, sites and records as the rest of PatrolFlow.
A person is watching — monitoring is a staffed PatrolFlow service, not software you are left to watch yourself.
CCTV becomes part of the Guard/Dispatch/Operations record instead of another isolated screen.
Customer camera credentials can remain at the customer edge while PatrolFlow receives only the approved republished stream.
Compatible camera/network/browser behavior must be validated before production reliance.
What customers usually want to know before a demo.
Can PatrolFlow work with our existing Guards and sites?
Yes. PatrolFlow is designed around the customer’s organization, approved team, sites and operating procedures rather than requiring a new Guard workforce.
Do we have to buy every PatrolFlow capability at once?
No. An organization can start with the workflow it needs most and add connected capabilities later without recreating the same customer, site and shift records.
Will Guards or dispatch staff need administrator access to the website?
No. Guards, Dispatch staff, Operations users and Managed Dispatch centre staff use role-specific PatrolFlow workspaces. Website administration stays with PatrolFlow's platform administrators.
Who watches the cameras?
PatrolFlow monitoring staff. CCTV Monitoring is a staffed service: our monitoring team watches your authorized feeds, works events as they happen and coordinates Dispatch and Guard response under your site procedures.
Will every CCTV system connect automatically?
No. PatrolFlow provides an RTSP/RTSPS edge-connector and Media Gateway workflow, but the camera/NVR, codec, network access and browser playback must be validated for the customer environment before production use.
Want to see CCTV Monitoring with your real workflow?
Bring one real example of how you run security today. We’ll show you the simplest package or Managed Dispatch scope around it.